Privacy Policy

Factory Enterprises, LLC
Effective Date: October 24, 2025

Factory Enterprises, LLC (“Company,” “we,” “us,” or “our”), operating under the names Route Factory and Factory Performance Lab, respects your privacy and is committed to protecting it through this Privacy Policy.

This Policy explains what information we collect, how we use it, and the rights you have regarding your data when using our websites and coaching services (the “Services”).

1. Information We Collect

We may collect:
a. Personal Information

  • Name

  • Email address

  • Phone number

  • Payment information

  • Billing address

  • Any details voluntarily provided through forms or communication

b. Non-Personal Information

  • Browser type, device, and operating system

  • IP address

  • Cookies and analytics data

  • Site usage and interaction patterns

2. How We Collect Information

We collect data when you:

  • Sign up for our programs or newsletters

  • Make payments or complete checkout

  • Contact us directly

  • Use our websites, which may automatically collect data via cookies

3. How We Use Information

Your data helps us:

  • Provide and manage our coaching programs

  • Process payments and send confirmations

  • Communicate with you regarding your account or updates

  • Send marketing or educational materials (opt-out anytime)

  • Improve website functionality and user experience

  • Protect against fraud or misuse

4. Sharing Your Information

We do not sell or rent your personal information.
We may share limited data with:

  • Service Providers: payment processors, hosting services, analytics partners

  • Legal Authorities: if required by law

  • Business Transfers: in case of merger or sale of assets

5. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure. You are responsible for maintaining confidentiality of your login credentials.

6. Your Rights

  • Opt-Out: Unsubscribe from emails anytime.

  • Access or Delete: Request access, correction, or deletion of your data by emailing info@routefactory.co.

  • Cookies: You can disable cookies in your browser settings.

7. Third-Party Links

Our site may contain links to external platforms (e.g., Teachable, Stripe). We are not responsible for their policies—please review theirs separately.

8. Children’s Privacy

Our Services are not intended for individuals under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Policy periodically. Any updates will be reflected by the “Effective Date” above.

10. Contact Us

For privacy concerns or questions:
Factory Enterprises, LLC
DBA Route Factory / Factory Performance Lab
Email: info@routefactory.co

By using our websites or Services, you consent to this Privacy Policy.

Terms of Service

Factory Enterprises, LLC
Effective Date: October 24, 2025

Welcome to Factory Enterprises, LLC (“Company,” “we,” “us,” or “our”), doing business as Route Factory and Factory Performance Lab. These Terms of Service (“Terms”) govern your access to and use of our websites and coaching programs (collectively, the “Services”).

By accessing or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Services Provided

We offer athletic and football coaching programs, online and in-person training, and educational materials. These Services are for skill development and personal improvement purposes only.

2. Eligibility

You must be at least 18 years old (or have parental consent if under 18) to enroll.

3. Payments and Refunds

  • Payment must be completed before gaining access to programs.

  • Due to the digital and personalized nature of our Services, all sales are final.

  • If on a payment plan, you agree to complete all scheduled payments.

  • We reserve the right to suspend access for missed payments.

4. No Guarantees

We do not guarantee athletic or performance results. Progress depends on the individual’s effort, consistency, and external factors. Testimonials reflect individual experiences only.

5. Code of Conduct

You agree not to:

  • Share or resell our program content.

  • Engage in harassment or misconduct toward others.

  • Misuse our intellectual property (videos, PDFs, course materials, etc.).

6. Intellectual Property

All program materials remain the property of Factory Enterprises, LLC. You receive a limited, personal, non-transferable license for use. Unauthorized reproduction or distribution is prohibited.

7. Termination of Access

We reserve the right to suspend or terminate your access without refund if you violate these Terms or misuse the program.

8. Disclaimer of Warranties

Our Services are provided “as is” and “as available.” We make no guarantees of uninterrupted access or specific results.

9. Limitation of Liability

To the fullest extent permitted by law, Factory Enterprises, LLC shall not be liable for indirect, incidental, or consequential damages related to your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless Factory Enterprises, LLC from claims or damages arising from your misuse of our Services.

11. Governing Law

These Terms shall be governed by the laws of the State of Pennsylvania, without regard to conflict of law principles.

12. Dispute Resolution

Any disputes will be handled through binding arbitration in Pennsylvania, and you waive any right to a jury trial or class action.

13. Changes to These Terms

We may update these Terms at any time. Continued use after changes means you accept the updated Terms.

14. Contact Information

Factory Enterprises, LLC
DBA Route Factory / Factory Performance Lab
Email: info@routefactory.co

By using our websites or Services, you acknowledge that you have read, understood, and agree to these Terms of Service.